It’s War: 5 Capabilities That Differentiate CRM Leaders
It’s a war out there! Consumer goods companies and retailers face increasing pressure differentiate their customer experiences whilst creating a seamless presence across all retail channels – store, web, mobile, phone, etc. But what is the key to success?
For many of today’s start-ups these capabilities such as the ability to [...]
Diary of a lean start-up: Nothing new under the sun
The Diary of a lean start-up series is a new series of posts from guest writer Jeremy Hollow. Jeremy has taken taken the plunge from corporate leader to startup entrepreneur. He’s fighting on the front lines of innovation, developing a new business service the lean way. This is his story.
I’d always thought [...]
9 Great Resources for Consumer Predictions in 2012
Ah-ha! So you thought this was another list of predictions for 2012? Not so Watson. This is in fact a list of
lists of trends. The daddy of lists. El listo. Papa list. Sir Listy McListy.
Yeparooney friends, the 10 best pages of 2012 predictions right here. The focus here is mostly on [...]
At the heart of a good entrepreneur is the ability of inspire and convince others of your ideas. To create a following around your cause, idea of brand you have to appeal to people’s higher sense of being. Creating an emotional resonance through the organisation will both grab attention and connect with people at a much [...]
Many senior mangers want good ideas with little investment. Often Innovation is perceived as being an expensive activity where many resources are wasted through the ‘hit and miss’ approach of idea development. Not so according to Jim Stikeleather of the Management Innovation eXchange.
Jim’s post, ‘Three myths about innovation‘ is a good [...]
If you’re just getting started with an innovation programme in your company, you’ll be trying to understand what innovation really is and how to approach it. If so, you’ll find these 5 videos all really useful.
What is innovation?
This video from Lisbon Council’s 2010 Innovation Summit is interesting. It shows several quick points of [...]
Check out this great slide deck on 7 strategies for innovation, from the man himself, Steve Jobs. Even if you find this impractical there are some great and inspiring quotes here. My fav from the Apple Ad, “The people who are crazy enough to change the world are the ones who do.”
Customer Satisfaction is Top Metric for Innovation, says PwC
A new report by consulting giant PwC highlights customer satisfaction as the top metric for innovation in today’s companies.
According to Smart Planet, customer satisfaction was cited by 79% of innovators as being the leading metric, followed by market expansion at 72%.
And why not? Ultimately innovation in a commercial sense is about creating competitive advantage [...]
So you’ve got an idea. You want to convince others of it, get them to buy into it. Get them to sponsor your proposal and give you some investment. That’s not easy. Changing the minds of others is a skill and an art. But it can be learned. Oh yes Daniel San, it can be [...]
How to Accelerate Innovation through Challenge Driven Innovation
Steve Bonadio of Innocentive talks about the benefits of Challenge Driven Innovation (CDI) to speed up innovation cycles, harness crowdsourcing principles and drive out the cost of internal innovation. Check out How to Accelerate Innovation through Challenge Driven Innovation | InnovationManagement.
In June 2011 The Economist teamed up with Innocentive to harness [...]
What’s the deal?
Why do some organisations just innovate better than others? How do you foster and manage innovation in your company? Are you building the right skills to innovate? What are the best tools to use? Hhhm. Let's discuss.Story Themes
- Advice for Startups (1)
- Consumer Trends (1)
- CRM (1)
- Innovation in Organisations (6)
- Inspiring Innovation (5)
- Techniques & Skills (2)
- Tools for Innovation (2)
- Trends & Predictions (2)
- Ways to Innovate (2)
- What is Innovation? (1)
Innovation on the Web
- Co Design
- Co.Exist – WORLD CHANGING IDEAS AND INNOVATION
- Harvard Business Review
- Information Technology & Innovation Foundation
- InnoCentive
- Innovation Management
- Management Innovation eXchange
- Smart Planet
- TED Themes: The Creative Spark
- The Economist – Business & Finance
- The Innovation Excellence Blog
- VentureBeat
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